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The TOP 5 reasons why TikTok rejected your ads:

To make good ads, of course, we want to be as creative as possible, especially if we’re using a video-sharing platform like TikTok. There is various types of TikTok advertisements that you can use to boost your branding and intrigue users. If it can’t intrigue users’ curiosity or attention, they’ll slip away. As a result, the ads that you’ve made painstakingly will become useless. So, you work & think hard and finally create a creative and intriguing ad. However, TikTok rejected your ads. Maybe you were initially confused, “Why does TikTok reject my ad?”

One of the main reasons TikTok rejected your ad is that your ad does not meet TikTok’s standards & regulations. To minimize this kind of situation, below we have listed down:

1. Landing Page is Not Up to Standard

TikTok provides several conditions for advertiser landing pages so that users remain comfortable while surfing the landing page. Landing pages that do not comply with the provisions of TikTok are as follows:

  1. Landing pages that have errors or are expired, or sites under construction.
  2. Landing pages with incomplete content on the web pages.
  3. Landing pages that are not mobile-friendly.
  4. Landing pages with the browser’s back button disabled.
  5. Landing pages, which automatically download files to the user’s mobile phone.
  6. Landing pages, which require users to download additional programs or input personal information to access the main content on the landing pages.
  7. Landing pages that display prohibited products.

Downloading applications, official site pages for products or services, or pages for advertised products can use Google Play Store or Apple app store as landing page. Also, e-commerce advertising must display valid information on the landing page under applicable local laws.

2. Inconsistent Ad Creative

The content that you use (captions, text, images, videos) must match the product you wanted to promote. TikTok will reject your ads if the products and brands shown on the video do not match those shown on the landing page. Examples of ads that Tiktok might reject are as follows:

  1. The product that you are promoting on the video is product A, while the product on the landing page is product B.
  2. The ad caption says, “Create Your Own Caricature” while the ad video shows “Meet Your Future Self”.
  3. The name displayed on the ad is AA Face Cream, while the product displayed on the landing page is AA Shampoo or CC Face Cream.

3. The Language Used in The Ad is Ineligible in The Targeted Country

TikTok has its language terms that are used depending on your ads’ targeted country. For instance, advertisers can only use the Thai language when doing advertisement in Thailand. There are high chances, TikTok will reject your ads promotion if you use other languages such as English in Thailand. If you want to advertise in several countries, then you must pay attention to the languages that are eligible for those countries. For example, Indonesia allows the use of Bahasa and English, Singapore allows the use of Malay, Chinese, and English, and the Philippines allows advertisements in Tagalog and English. If you have decided to advertise in Indonesia, Singapore, and the Philippines at the same time, then you can only use English.

4. Issues with Caption, Image, and Video

There are several issues with writing, images, and videos that make your ad rejected by TikTok. Here are the conditions that you should pay attention to when choosing the text, images, and videos on your ad:

  1. The ads caption/text must not contain a spelling or grammar mistake, causing an undesirable user experience, or use symbols incorrectly among the letters.
  2. The ads image must not contain blurry, unclear, or unrecognizable visuals, or use columns/pixels to intentionally partially cover images.
  3. The ads image and video must be legible and of a high resolution.
  4. The ad video duration must be 5 seconds minimum and 60 seconds maximum on TikTok.
  5. The ads video must use the standard video size.
     Aspect RatioResolution
    Vertical (Recommended)9:16720 x 1080
    Square1:1640 x 640
    Horizontal16:91080 x 720
  6. The ads audio must not be of poor quality, such as containing unclear or unrecognizable sounds, and the information, which appears in the content, must be understandable.

5. Displaying Prohibited or Restricted Contents

TikTok strictly prohibits contents containing illegal drugs, weapons, tobacco products, and electronic cigarettes, political, military, discrimination, and sexual content. For contents that contain alcohol, gambling & lottery, religion and culture and the use of underage models can be passed, but under strict supervision from TikTok. Besides these product advertisements, TikTok also prohibits ads that violate copyright, exaggerate claims, compare products with other brands and display explicit images or videos (blood, dirt, torture, etc.).

These are the 5 main reasons why your ad was rejected by TikTok. Posting ads will indeed be quite a hassle if we don’t understand the rules made by TikTok. To ensure that TikTok did not reject your ads promotion and also meet your expectation, you can read about the terms and conditions on the TikTok for Business website or you can use the services of an advertising agency like us.

We, Nanyang Bridge Media, is one of the earliest TikTok’s authorized partner in Indonesia. You can contact us to find out about our offers regarding TikTok Ads here or simply contact us on our WhatsApp number: +62-811-1687-832 (Steven)

37 Responses

    1. Hi Robert Brown,

      Sorry to hear about your bad experience. If you are open to discussing your experience further, please call/email us at +62-811-1687-832/contact@nanyangbridge.com

    2. My account was banned and my fans are lonely because may tiktok is permanently banned please help to come back my account 😭

      1. Hi johnrhyan22,

        We are very sorry to hear that. But once blocked, I don’t think we can unblock in such a short time. Many steps must be tried (customer service) and will not necessarily be in accordance with our expectations. It would be better for you to start a new account and try not to repeat the mistakes that caused your account to be blocked.

        If you are still have bad experience and open to discussing your experience further, please call/email us at +62-811-1687-832/contact@nanyangbridge.com

    1. Hi AA!

      Thank you for taking the time to provide your feedback. We really appreciate it. Looking forward to seeing your comments on our other very interesting articles for you to follow.

  1. Hey! I’m at work surfing around your blog from my new apple iphone!
    Just wanted to say I love reading your blog and look forward to all your posts!

    Carry on the great work!

    1. Hi RV!

      Thank you for taking the time to provide your feedback. We really appreciate it. Looking forward to seeing your comments on our other very interesting articles for you to follow.

  2. Thanks , I’ve recently been searching for info approximately this subject for a long time and yours is the best I’ve discovered so far.

    However, what concerning the bottom line? Are
    you certain concerning the supply?

    1. Hi crossborder!

      Thank you for taking the time to provide your feedback. We really appreciate it. Looking forward to seeing your comments on our other very interesting articles for you to follow.

      If you are still have bad experience and open to discussing your experience further, please call/email us at +62-811-1687-832/contact@nanyangbridge.com

  3. Whats the problem not approved
    could pls advise

    Your video either can’t be promoted or can’t receive full traffic for the following reasons : The landing page is incomplete , invalid , not working properly , or in an unacceptable format . This could include a landing page which is under construction , needs users to input personal information to proceed , or is designed for the primary purpose of showing ads.Advertising Specifics

    1. Hi Maventex!

      Thank you for taking the time to provide your feedback. We really appreciate it. Looking forward to seeing your comments on our other very interesting articles for you to follow.

      If you are still have bad experience and open to discussing your experience further, please call/email us at +62-811-1687-832/contact@nanyangbridge.com

  4. I know this website provides quality depending articles and extra data, is there any other site which presents these data in quality?

    1. Hi Buy YouTube Subscribers!

      Thank you for taking the time to provide your feedback. We really appreciate it. Looking forward to seeing your comments on our other very interesting articles for you to follow.

    1. Hi دانلود سریال پدر گواردیولا!

      Thank you for taking the time to provide your feedback. We really appreciate it. Looking forward to seeing your comments on our other very interesting articles for you to follow.

    1. Hi mp3juices!

      Thank you for taking the time to provide your feedback. We really appreciate it. Looking forward to seeing your comments on our other very interesting articles for you to follow.

    1. Hi news!

      Thank you for taking the time to provide your feedback. We really appreciate it. Looking forward to seeing your comments on our other very interesting articles for you to follow.

    1. Hi エッチ な 人形!

      Thank you for taking the time to provide your feedback. We really appreciate it. Looking forward to seeing your comments on our other very interesting articles for you to follow.

  5. …several sites ONLY mentions landing page, but none ever explained who controls the landing page – is it on tiktok’s system which is out of my control, or is it 2-3seconds into my video which i may be able to modify?
    …tiktok keeps rejecting on these grounds (landing page etc) but doesn’t show how to rectify it

    1. Hi Nur Aini!

      Thank you for taking the time to provide your feedback. We really appreciate it. Looking forward to seeing your comments on our other very interesting articles for you to follow.

  6. Whe i go live.. i prome then after i go live.. the automated system always say PROMOTION NOT APRROVED, “the ad is featuring content that is not recommended for the region” please tell me what am i supose to do

    1. Hi Bedsheet ng bayan!

      Based on your explanation, there seems to be a violation detected by the system, maybe you can read back the community guidelines for things that according to the system violate the rules and you can try again.

      Thank you for taking the time to provide your feedback. We really appreciate it. Looking forward to seeing your comments on our other very interesting articles for you to follow.

      If you are still have bad experience and open to discussing your experience further, please call/email us at +62-811-1687-832/contact@nanyangbridge.com

    1. Hi gralion torile!

      Thank you for taking the time to provide your feedback. We really appreciate it. Looking forward to seeing your comments on our other very interesting articles for you to follow.

      If you are still have bad experience and open to discussing your experience further, please call/email us at +62-811-1687-832/contact@nanyangbridge.com

    1. Hi Jasa Pasang Kanopi,

      You can follow the information provided by Tiktok about the rejection of your ad. Because there are many possibilities for your advertisements to be rejected if it is not in accordance with the Tiktok Community Guidelines.

      If you are still have bad experience and open to discussing your experience further, please call/email us at +62-811-1687-832/contact@nanyangbridge.com

  7. I have a post on tictok that has been approved several times and has over 12k views. But all of a sudden within the past few weeks this same video is not being approved. Why???

    1. Hi Ron B,

      Based on your explanation, there seems to be a violation detected by the system, maybe you can read back the community guidelines for things that according to the system violate the rules and you can try again. Their system is become more stricter nowadays.

      Thank you for taking the time to provide your feedback. We really appreciate it. Looking forward to seeing your comments on our other very interesting articles for you to follow.

      If you are still have bad experience and open to discussing your experience further, please call/email us at +62-811-1687-832/contact@nanyangbridge.com

  8. Hi I paid to promote a video and it came back saying it couldn’t be promoted because it contained political content or political advocacy. It’s a video about Meghan Markle and the Documentary there’s nothing political about it. What can I do?

    1. Hi Suellen Daly,

      Based on your explanation, there seems to be a violation detected by the system, maybe you can read back the community guidelines for things that according to the system violate the rules and you can try again. Their system is become more stricter nowadays.

      Thank you for taking the time to provide your feedback. We really appreciate it. Looking forward to seeing your comments on our other very interesting articles for you to follow.

      If you are still have bad experience and open to discussing your experience further, please call/email us at +62-811-1687-832/contact@nanyangbridge.com

  9. I promote live then after i go live.. the automated system always say PROMOTION NOT APRROVED, “the ad is featuring content that is not recommended for the region” please tell me what am i supose to do
    Sometime ads approved ,but often reject.

    1. Hi Dyorr,

      Based on your explanation, there seems to be a violation detected by the system, maybe you can read back the community guidelines for things that according to the system violate the rules and you can try again. Their system is become more stricter nowadays.

      Thank you for taking the time to provide your feedback. We really appreciate it. Looking forward to seeing your comments on our other very interesting articles for you to follow.

      If you are still have bad experience and open to discussing your experience further, please call/email us at +62-811-1687-832/contact@nanyangbridge.com

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37 Responses

    1. Hi Robert Brown,

      Sorry to hear about your bad experience. If you are open to discussing your experience further, please call/email us at +62-811-1687-832/contact@nanyangbridge.com

    2. My account was banned and my fans are lonely because may tiktok is permanently banned please help to come back my account 😭

      1. Hi johnrhyan22,

        We are very sorry to hear that. But once blocked, I don’t think we can unblock in such a short time. Many steps must be tried (customer service) and will not necessarily be in accordance with our expectations. It would be better for you to start a new account and try not to repeat the mistakes that caused your account to be blocked.

        If you are still have bad experience and open to discussing your experience further, please call/email us at +62-811-1687-832/contact@nanyangbridge.com

    1. Hi AA!

      Thank you for taking the time to provide your feedback. We really appreciate it. Looking forward to seeing your comments on our other very interesting articles for you to follow.

  1. Hey! I’m at work surfing around your blog from my new apple iphone!
    Just wanted to say I love reading your blog and look forward to all your posts!

    Carry on the great work!

    1. Hi RV!

      Thank you for taking the time to provide your feedback. We really appreciate it. Looking forward to seeing your comments on our other very interesting articles for you to follow.

  2. Thanks , I’ve recently been searching for info approximately this subject for a long time and yours is the best I’ve discovered so far.

    However, what concerning the bottom line? Are
    you certain concerning the supply?

    1. Hi crossborder!

      Thank you for taking the time to provide your feedback. We really appreciate it. Looking forward to seeing your comments on our other very interesting articles for you to follow.

      If you are still have bad experience and open to discussing your experience further, please call/email us at +62-811-1687-832/contact@nanyangbridge.com

  3. Whats the problem not approved
    could pls advise

    Your video either can’t be promoted or can’t receive full traffic for the following reasons : The landing page is incomplete , invalid , not working properly , or in an unacceptable format . This could include a landing page which is under construction , needs users to input personal information to proceed , or is designed for the primary purpose of showing ads.Advertising Specifics

    1. Hi Maventex!

      Thank you for taking the time to provide your feedback. We really appreciate it. Looking forward to seeing your comments on our other very interesting articles for you to follow.

      If you are still have bad experience and open to discussing your experience further, please call/email us at +62-811-1687-832/contact@nanyangbridge.com

  4. I know this website provides quality depending articles and extra data, is there any other site which presents these data in quality?

    1. Hi Buy YouTube Subscribers!

      Thank you for taking the time to provide your feedback. We really appreciate it. Looking forward to seeing your comments on our other very interesting articles for you to follow.

    1. Hi دانلود سریال پدر گواردیولا!

      Thank you for taking the time to provide your feedback. We really appreciate it. Looking forward to seeing your comments on our other very interesting articles for you to follow.

    1. Hi mp3juices!

      Thank you for taking the time to provide your feedback. We really appreciate it. Looking forward to seeing your comments on our other very interesting articles for you to follow.

    1. Hi news!

      Thank you for taking the time to provide your feedback. We really appreciate it. Looking forward to seeing your comments on our other very interesting articles for you to follow.

    1. Hi エッチ な 人形!

      Thank you for taking the time to provide your feedback. We really appreciate it. Looking forward to seeing your comments on our other very interesting articles for you to follow.

  5. …several sites ONLY mentions landing page, but none ever explained who controls the landing page – is it on tiktok’s system which is out of my control, or is it 2-3seconds into my video which i may be able to modify?
    …tiktok keeps rejecting on these grounds (landing page etc) but doesn’t show how to rectify it

    1. Hi Nur Aini!

      Thank you for taking the time to provide your feedback. We really appreciate it. Looking forward to seeing your comments on our other very interesting articles for you to follow.

  6. Whe i go live.. i prome then after i go live.. the automated system always say PROMOTION NOT APRROVED, “the ad is featuring content that is not recommended for the region” please tell me what am i supose to do

    1. Hi Bedsheet ng bayan!

      Based on your explanation, there seems to be a violation detected by the system, maybe you can read back the community guidelines for things that according to the system violate the rules and you can try again.

      Thank you for taking the time to provide your feedback. We really appreciate it. Looking forward to seeing your comments on our other very interesting articles for you to follow.

      If you are still have bad experience and open to discussing your experience further, please call/email us at +62-811-1687-832/contact@nanyangbridge.com

    1. Hi gralion torile!

      Thank you for taking the time to provide your feedback. We really appreciate it. Looking forward to seeing your comments on our other very interesting articles for you to follow.

      If you are still have bad experience and open to discussing your experience further, please call/email us at +62-811-1687-832/contact@nanyangbridge.com

    1. Hi Jasa Pasang Kanopi,

      You can follow the information provided by Tiktok about the rejection of your ad. Because there are many possibilities for your advertisements to be rejected if it is not in accordance with the Tiktok Community Guidelines.

      If you are still have bad experience and open to discussing your experience further, please call/email us at +62-811-1687-832/contact@nanyangbridge.com

  7. I have a post on tictok that has been approved several times and has over 12k views. But all of a sudden within the past few weeks this same video is not being approved. Why???

    1. Hi Ron B,

      Based on your explanation, there seems to be a violation detected by the system, maybe you can read back the community guidelines for things that according to the system violate the rules and you can try again. Their system is become more stricter nowadays.

      Thank you for taking the time to provide your feedback. We really appreciate it. Looking forward to seeing your comments on our other very interesting articles for you to follow.

      If you are still have bad experience and open to discussing your experience further, please call/email us at +62-811-1687-832/contact@nanyangbridge.com

  8. Hi I paid to promote a video and it came back saying it couldn’t be promoted because it contained political content or political advocacy. It’s a video about Meghan Markle and the Documentary there’s nothing political about it. What can I do?

    1. Hi Suellen Daly,

      Based on your explanation, there seems to be a violation detected by the system, maybe you can read back the community guidelines for things that according to the system violate the rules and you can try again. Their system is become more stricter nowadays.

      Thank you for taking the time to provide your feedback. We really appreciate it. Looking forward to seeing your comments on our other very interesting articles for you to follow.

      If you are still have bad experience and open to discussing your experience further, please call/email us at +62-811-1687-832/contact@nanyangbridge.com

  9. I promote live then after i go live.. the automated system always say PROMOTION NOT APRROVED, “the ad is featuring content that is not recommended for the region” please tell me what am i supose to do
    Sometime ads approved ,but often reject.

    1. Hi Dyorr,

      Based on your explanation, there seems to be a violation detected by the system, maybe you can read back the community guidelines for things that according to the system violate the rules and you can try again. Their system is become more stricter nowadays.

      Thank you for taking the time to provide your feedback. We really appreciate it. Looking forward to seeing your comments on our other very interesting articles for you to follow.

      If you are still have bad experience and open to discussing your experience further, please call/email us at +62-811-1687-832/contact@nanyangbridge.com

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